Staff     Mark Jenkins Marketing/Customer Service 30 years experience   Mark started in the industry in 1978 as a courier, but was promptly promoted to a position in the Process department. He has worked as Process Manager for 3 of San Diego's Largest attorney services. Mark was a founding co-owner of one of San Diego's most respected attorney services (AMS). Currently a Case Administrator for Southern District of California, Federal Court. Mark works part time for us and you will see him managing our exhibit booths at various trade shows. Mark has a wealth of knowledge and we are fortunate to have his counsel. Moved to San Diego from the mid-west in 1969. Has a grown daughter and grandson. When not working Mark enjoys music, reading and motor sports. Jill Gora   Process Manager 14 years experience   Jill first entered the legal support field in 1998 She has held various administrative positions within the attorney service profession and has also worked in the field as a process server. Jill is a native of Connecticut but as a member of a military family has lived in many different locations. When you speak to her on the phone you may catch a hint of that Connecticut accent. Jill has been married for 9 years and has 5 children. When you notice the accent, she may also sound a bit tired! On her days off Jill enjoys playing softball and spending time with her family.   Carlos Ramos I.T. Manager/Web Designer 14 years experience   Carlos began working in our profession in 1998   Carlos has done virtually everything that can be done in the legal support field. He has been a court runner, process server, was branch manager for a highly respected state wide attorney service, and now provides highly technical computer support. He is self-trained in the area of computer technology and is now a tech representative for one of the nations largest cable service providers. Carlos is a native of Riverside and has been in San Diego since 1995. He has been married for 6 years and has a beautiful young daughter. Away from work Carlos enjoys time with his family and, like most techies, loves computer gaming. Yolanda Murray   Accounts Receivable/Payable, Office Assistant 11 years experience Yolanda was SDSOP's very first employee, working with us for over 7 years before taking some time off. She returned to us in 2009. She is experienced in all facets of the office at SDSOP, paying particular attention to accounts receivable and payable. Yolanda is a native of San Diego and has 4 beautful children. The oldest just finished his first year of Pop Warner football. Needless to say she has the patience and perseverance to handle whatever problem you may hand her. "It is so great to have one of our original employees back with us. She brings years of experience and a great understanding of how we do business. She is a tremendous asset."       -Paul Wysong